When this policy applies
This website is operated under the brand Inner Anchor Hub by Dr. Archana Negi.
This policy applies from the point at which Inner Anchor Hub begins accepting paid bookings, programmes, workshops or digital offerings.
This website does not currently display a verified online payment or booking system, so visitors are not being charged online through this site.
Terms are disclosed before payment
For any paid offering, the price, what is included, the schedule, the cancellation window, rescheduling terms and refund eligibility will be disclosed before payment or confirmation. Those details will form part of the booking terms for that transaction.
Specific offer terms govern
Where a particular session, programme or product has its own written booking terms, those terms govern that transaction, subject to applicable law. This page describes the general approach.
No hidden conditions after purchase
Cancellation or refund conditions will not be introduced or tightened after you have paid. What you were shown at the time of booking is what applies to that booking.
If we cancel
If Inner Anchor Hub cancels a paid session or event and it cannot reasonably be rescheduled, you should receive an appropriate remedy. Depending on the transaction and applicable law, that may be rescheduling, a credit, or a refund.
If you cancel or reschedule
Customer-initiated cancellation and rescheduling will follow the terms disclosed to you at the time of booking for that specific offering.
Digital content and services already delivered
Digital content or services that have already been delivered or accessed may be treated differently for refund purposes, where that is permitted by law and where it was clearly disclosed before purchase.
Payment errors
If an online payment system is introduced in future and a duplicate or incorrect charge occurs, it should be reviewed and corrected once verified, in coordination with the relevant payment provider where needed.
Your statutory rights
- Nothing in this policy limits or waives your rights under applicable consumer protection law.
- Where this policy and a mandatory legal right differ, the legal right prevails.
Changes to this policy
This policy will be updated when paid offerings, booking tools or payment methods are introduced. The “last updated” date at the top of this page shows when it was last revised.